Terms of service

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Terms of Service

Welcome to Kovee. These Terms of Service ("Terms") govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. General Information

This website is operated by Kovee, based in Pakistan. Throughout the site, the terms "we," "us," and "our" refer to Kovee.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.

3. Products & Pricing

All product prices listed on our website are final and include shipping fees and applicable taxes — there are no hidden charges at checkout.
We reserve the right to change product prices, descriptions, or availability at any time without prior notice.
We make every effort to display our products and their details as accurately as possible; however, we do not guarantee that colors, images, or descriptions are 100% accurate on all devices.

4. Order Fulfillment

Please note that Kovee currently operates on a dropshipping model, meaning some or all products are fulfilled and shipped through third-party suppliers. This model may change in the future as our business grows. Delivery times may vary depending on product availability and supplier location.

5. No Returns or Refunds

All sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed and confirmed. Please review your order carefully before completing your purchase.

6. Shipping Issues

If your parcel arrives damaged, is significantly delayed, or is lost in transit, please contact our support team at koveesupport@gmail.com. We will review each case individually and work toward a fair resolution.

7. Payment

By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the chosen payment method.

8. Limitation of Liability

Kovee shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to delays caused by third-party shipping or fulfillment partners.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of our website after changes are posted constitutes your acceptance of the revised Terms.